Your Privacy Matters
Last updated: November 30, 2025
At InternshipX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered career platform.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, password (encrypted), and any optional profile information you provide.
Resume and Career Data
We collect and process your resume, cover letters, job applications, interview responses, portfolio content, and other career-related documents you upload or create on our platform.
Usage Data
We automatically collect information about how you interact with our services, including pages visited, features used, time spent on the platform, and device information (browser type, IP address, operating system).
Payment Information
When you subscribe to a paid plan, our payment processor (Stripe) collects and processes your payment information. We do not store your full credit card details on our servers.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our AI-powered career services
- Process your resume analysis, job fit calculations, and interview preparation requests
- Send you service-related communications, updates, and notifications
- Process payments and manage your subscription
- Analyze usage patterns to enhance user experience and develop new features
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our Terms of Service
3. Data Storage and Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data in transit is encrypted using TLS/SSL protocols
- Secure Storage: Your data is stored on secure servers with access controls and encryption at rest
- Authentication: We use secure authentication methods and password hashing
- Access Controls: Only authorized personnel have access to user data, and access is logged and monitored
- Regular Audits: We conduct regular security assessments and updates
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.
4. Third-Party Services
We use trusted third-party services to operate our platform:
Analytics Services
We use analytics tools (such as Google Analytics) to understand how users interact with our platform. These services may use cookies and similar technologies to collect usage data.
Payment Processing
We use Stripe to process payments. Stripe handles all payment information according to their privacy policy and PCI-DSS compliance standards. We do not store your full payment card details.
Cloud Infrastructure
We use cloud service providers (such as Supabase) to host and store your data. These providers are contractually obligated to maintain appropriate security measures.
AI Services
We use AI service providers (such as OpenAI) to power our resume analysis and career tools. Your data may be processed by these services to provide you with AI-powered features.
These third-party services have their own privacy policies. We encourage you to review them to understand how they handle your data.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information in your account
- Deletion: Request deletion of your account and associated data
- Data Portability: Request your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing emails (service emails will still be sent)
- Cookie Preferences: Manage cookie settings through your browser or our cookie preferences
To exercise these rights, please contact us at privacy@internshipx.com. We will respond to your request within 30 days.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
7. Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@internshipx.com
General Inquiries: hello@internshipx.com
Address: Edmundston, NB, Canada